Lean Six Sigma DMAIC project model
Operationalization of customer requirements
The vast majority link Lean Six Sigma with the DMAIC project model (Define, Measure, Analyze, Improve, Control). It is the classic model and the original foundation of Lean Six Sigma quality and management philosophy.
DMAIC is created to solve problems and / or make improvements in existing products, services and processes. Since then, Lean Six Sigma has been developed with Design for Six Sigma (development of products, services and processes) and Business Process Management. Get an overview of Lean Six Sigma quality and management philosophy.
Enhance your existing products, services and processes
With the DMAIC project model, you have an effective and proven project model to solve challenges that would otherwise have been unsolvable. Whether it is driven by a complex problem or a strategic desire to streamline. DMAIC has over 20 years of proven results in all industries from manufacturing, finance, public services, health, hospital and service and others.
A solid foundation
DMAIC is built on quality principles and ideas that have proven to be effective from Frederik Winslow Taylor, Frank Bunker Gilbreth, Walter Shewhart, W. Edwards Deming, Joseph Juran, Eiji Toyoda & Taichi Ohno amongst others.
Quality tools
Lean Six Sigma DMAIC project model includes a range of recognized quality tools. Here are some of the most important ones:
VOC | Voice-Of-Customer | Mapping customer requirements |
CTQ | Critical-To-Quality | Operationalization of customer requirements |
CoPQ | Cost of Poor Quality | Mapping of quality costs |
MSA | Measure System Analysis | Assessment of measurement systems |
VSM | Value Stream Mapping | Mapping of an end-to-end process |
Pareto | Pareto Analysis | See patterns in discrete data |
Fishbone | Ishikawa diagram | Brainstorm connections between Causes and Effects |
SIPOC | Supplier-Input-Process-Output-Customer | Understand the full picture of the process |
DOE | Design of Experiments | Optimization of experiments |
SPC | Statistical Process Control | Method for securing processes in control |
FMEA | Failure Mode Effect Analysis | Tool for risk assesment |
Stand alone, the tools are powerful and effective, but the strength in the DMAIC project model is not the individual tools. The strength of the DMAIC project model is the thread of reason in the analysis, the integrated management anchoring and change elements, which makes the method robust and effective.
Get trained in Lean Six Sigma
Quality problems and dysfunctional processes cost companies a lot of money on a daily basis. With a degree in Lean Six Sigma DMAIC you will be able to minimize the cost of poor quality (CoPQ) and improve customer and employee experience simultaneously. Contact us today on +45 7020 7141.
Consultants in Operational Excellence
Do you have an urgent challenge with quality, production or the operation? Storm – House of Six Sigma have competent consultants ready to assist you, at very short notice. We have successfully assisted several Danish companies with business-critical challenges. Contact us today on +45 7020 7141 or read more here about corporation with Storm.